Privacy Policy

Last Updated: August 24, 2026

My Pool Made Easy respects your privacy. This Privacy Policy explains the types of information we may collect when you visit our website, create an account, purchase a membership, participate in our course or community, or otherwise interact with My Pool Made Easy. It also explains how we use and protect that information.

1. Information We Collect

Depending on how you interact with My Pool Made Easy, we may collect information including:

Your name
Email address
Account and login information
Purchase and transaction information
Course participation and progress information
Information you voluntarily provide when contacting us
Information you choose to post or share within the My Pool Made Easy community
Website usage and technical information, such as IP address, browser type, device information, pages visited, and similar analytics information
Information collected through cookies and similar technologies

Payment information is processed through third-party payment processors. My Pool Made Easy does not generally receive or store your complete credit or debit card information.

2. How We Collect Information

We may collect information:

Directly from you when you create an account, make a purchase, complete a form, contact us, or participate in the community
Automatically when you use our website, course, or other online services
Through cookies and similar technologies
Through third-party service providers that help us operate our website and business

3. How We Use Your Information

We may use the information we collect to:

Create and manage your account
Process purchases and memberships
Provide access to the My Pool Made Easy course and community
Provide customer service and support
Send account, purchase, course, and service-related communications
Send educational or marketing communications when permitted
Manage community participation
Track course participation and improve the learning experience
Improve our website, course, community, products, and services
Understand how visitors and customers use our website and services
Measure website and marketing performance
Maintain the security and proper operation of our services
Prevent fraud or misuse
Maintain appropriate business and transaction records
Comply with applicable legal obligations

4. Email Communications

If you provide your email address, we may send communications related to your account, purchases, membership, course access, community participation, customer support, and other services you have requested.

If you have agreed to receive educational or marketing emails, we may also send information about My Pool Made Easy, swimming pool education, products, services, promotions, or related content.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

Unsubscribing from marketing emails will not necessarily prevent us from sending transactional or service-related communications necessary to manage your account, purchases, or membership.

5. Payments

Purchases are processed using third-party payment and e-commerce services.

These providers may collect and process the payment information necessary to complete your transaction. Their collection and use of your information are subject to their own privacy policies and security practices.

My Pool Made Easy generally does not receive or store complete credit or debit card numbers.

6. Cookies, Analytics, and Tracking Technologies

Our website and the third-party services we use may use cookies, pixels, analytics tools, and similar technologies.

These technologies may be used to:

Operate and secure the website
Maintain account and website functionality
Remember preferences
Understand website traffic and visitor behavior
Determine how visitors interact with our website
Measure the effectiveness of our content and marketing
Improve our website and services

Some cookies are necessary for the website and customer account features to function properly.

We may also use third-party analytics or advertising technologies. These services may collect information about your device and your interaction with our website in accordance with their own privacy practices.

Depending on the technologies being used and applicable law, you may have options to manage certain cookies or tracking technologies through your browser settings or privacy controls provided on our website.

7. Third-Party Service Providers

We use third-party service providers to help operate My Pool Made Easy.

These may include providers of:

Website and course hosting
Online community services
Payment processing
Email delivery and marketing
Website analytics
Advertising and marketing services
Customer support
Other technology and business services

These providers may receive or process personal information when reasonably necessary to provide their services to us.

Their handling of information may also be governed by their own privacy policies and terms.

8. How We Share Information

We may disclose personal information to service providers when reasonably necessary to operate our website, process payments, provide course and community access, communicate with customers, analyze and improve our services, perform marketing activities, maintain security, or perform other legitimate business functions.

We may also disclose information when required by law, to respond to valid legal requests, to protect our legal rights, or when reasonably necessary to protect My Pool Made Easy, our customers, or others.

My Pool Made Easy does not sell customer personal information in exchange for money.

We may use third-party service providers, analytics tools, or advertising technologies as described in this Privacy Policy.

9. Community Information

If you participate in the My Pool Made Easy community, information you choose to post or share may be visible to other members of the community.

This may include your name, profile information, questions, comments, photographs, or other content you voluntarily provide.

Please do not post personal, confidential, financial, medical, or other sensitive information that you do not want other community members to see.

My Pool Made Easy cannot control how another community member may use information that you voluntarily make available to other members.

10. Data Security

We take reasonable administrative and technical measures to protect personal information under our control.

We also rely on established third-party service providers to help operate and secure portions of our online services.

However, no website, internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

Provide our services
Maintain customer and transaction records
Manage accounts and memberships
Fulfill legitimate business purposes
Resolve disputes
Prevent fraud or misuse
Enforce our agreements
Comply with applicable legal, tax, accounting, or regulatory obligations

Information may be deleted or anonymized when it is no longer reasonably necessary for these purposes, subject to applicable legal and business requirements.

12. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to request:

Access to certain personal information we maintain about you
Correction of inaccurate personal information
Deletion of certain personal information
Information about how your personal information is collected, used, or disclosed

You may also unsubscribe from marketing emails using the unsubscribe link provided in those messages.

You may submit a privacy-related request using the contact information provided on the My Pool Made Easy website.

We may need to verify your identity before completing certain requests. We may also retain information when permitted or required by law.

Nothing in this Privacy Policy is intended to limit privacy rights available to you under applicable law.

13. California Privacy

California residents may have certain rights concerning their personal information under applicable California privacy laws.

The specific rights available to you depend on the laws applicable to My Pool Made Easy and your interaction with our business.

California residents may contact us with questions or requests concerning their personal information using the contact information provided on our website.

If My Pool Made Easy becomes subject to additional requirements under the California Consumer Privacy Act or other applicable privacy laws, this Privacy Policy and our privacy practices may be updated accordingly.

14. Do Not Track and Privacy Signals

Web browsers and devices may provide "Do Not Track," Global Privacy Control, or other privacy preference signals.

The way websites and third-party services recognize and respond to these signals may vary.

Where required by applicable law, we will honor legally recognized privacy preference signals applicable to our website and services.

You may also control certain cookies and tracking technologies through your browser settings or privacy controls made available on our website.

15. Children's Privacy

My Pool Made Easy is intended for adults and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

16. Links to Other Websites

Our website, course, community, emails, or educational materials may contain links to third-party websites or services.

My Pool Made Easy is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on the My Pool Made Easy website with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact My Pool Made Easy using the contact information provided on our website.